10 general skills or competencies (Job family competencies) for IT Capacity Planning Manager
Skill definition-Analyzing business needs and enterprise capability gaps to develop strategic solutions and identify business growth opportunities.
Level 1 Behaviors
(General Familiarity)
Explains how to use enterprise analysis software in the business field.
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Level 2 Behaviors
(Light Experience)
Selects appropriate tools and techniques to represent requirements for enterprise analysis.
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Level 3 Behaviors
(Moderate Experience)
Guides the team in analyzing business needs to identify potential solutions for multiple business functions.
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Level 4 Behaviors
(Extensive Experience)
Manages teams in providing analysis and solution recommendations for enterprise-wide strategic roadmaps.
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Level 5 Behaviors
(Mastery)
Forecasts and adapts to industry and market trends to drive positive impacts on the enterprise architecture.
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Skill definition-Insight into the application of this set of best practices for delivering and managing efficient IT support services.
Level 1 Behaviors
(General Familiarity)
Follows Information Technology Infrastructure Library (ITIL) guidelines and standards.
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Level 2 Behaviors
(Light Experience)
Records project data to evaluate IT service enhancements.
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Level 3 Behaviors
(Moderate Experience)
Performs numerous activities across the entire spectrum of the ITIL reference model.
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Level 4 Behaviors
(Extensive Experience)
Recommends techniques to enhance and define ITIL best practices.
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Level 5 Behaviors
(Mastery)
Keeps abreast with current technologies and ITIL services to ensure competitiveness.
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10 soft skills or competencies (core competencies) for IT Capacity Planning Manager
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Explains our key business strategies and priorities.
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Level 2 Behaviors
(Light Experience)
Reports and communicates market and competitor status regularly to the management team.
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Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
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Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
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Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
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Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Forecasts asset needs to leverage available inventory and data compilation for annual budgeting.
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Summary of IT Capacity Planning Manager skills and competencies
There are 0 hard skills for IT Capacity Planning Manager.
10 general skills for IT Capacity Planning Manager, Enterprise Analysis, Information Technology Infrastructure Library (ITIL), IT Architecture, etc.
10 soft skills for IT Capacity Planning Manager, Business Acumen, Budgeting, Resource Management, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a IT Capacity Planning Manager, he or she needs to be skilled in Business Acumen, be proficient in Budgeting, and be skilled in Resource Management.